AI
Jabra research shows workforce AI disconnect
Cisco study predicts major revenue shift to AI
GoTo launches AI-powered CX suite
GoTo has launched a suite of AI-powered, multichannel customer experience tools for SMEs as weRingCentral adds AI-powered capabilities
RingCentral's launch of a real-time native AI assistant for agents and supervisors coincides with new data that shows a gZoom launches AI-first documents solution
Zoom has expanded its collaboration suite with a documents solution powered by its AI Companion software.Job losses and security lead AI fear factors
Job loss fears top the list of worries that IT decision-makers have about AI use within their organisation (37% oSoftcat and SysGroup go to market with AI services
A strategic partnership will see Sysgroup provide machine learning services for Softcat clients.Tollring adds AI-powered cloud call recording
Tollring channel partners can now offer an AI-powered cloud call recording solution, Record AI, to their customers. The solution is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence.Consortium assesses AI's impact on tech jobs
The just-launched AI-Enabled ICT Workforce Consortium is led by Cisco and joined by Accenture, Eightfold, Google, IBM, IndGoTo adds AI innovations alongside enhancements
GoTo has boosted its portfolio with the introduction of AI innovations and more than 60 new offerings, capabilities, and features .
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